Phone Number Usage Terms & Conditions
Last Updated: 12/01/2025
These Terms & Conditions (“Terms”) describe how North Texas Injury & Wellness (“we,” “us,” “our”) collects, uses, and protects phone numbers provided by users (“you,” “your”) through our website ntiwfortworth.com or any associated forms.
By providing your phone number to us—whether through website forms, appointment scheduling, patient intake forms, or any other communication—you agree to the following terms.
1. Collection of Phone Numbers
We may collect your phone number when you:
- Submit a form on our website
- Schedule an appointment
- Request information about our services
- Opt into SMS/text message communications
Your phone number is treated as personal information and handled in accordance with our Privacy Policy.
2. How Your Phone Number Is Used
Your phone number may be used for:
- Appointment reminders and confirmations
- Appointment cancellations or rescheduling notices
- Follow-up communication regarding treatment or services
- Responding to inquiries you submit
- General information related to North Texas Injury & Wellness services
We do NOT use your phone number for unsolicited marketing purposes unless you have expressly opted in to receive such messages.
3. SMS/Text Message Communications
If you opt in to receive text messages, you agree to the following:
a. Types of Messages You May Receive
- Appointment reminders
- Scheduling updates
- General service-related notifications
- Administrative or informational messages
b. Message Frequency
Message frequency may vary depending on the nature of your appointments and interactions.
You may receive up to 20 messages per day, depending on ongoing communications.
c. Message and Data Rates
Standard messaging and data rates may apply according to your mobile carrier.
These rates may vary for domestic vs. international messaging.
4. SMS Consent
You may provide consent to receive SMS messages by:
- Submitting a website form that includes an SMS opt-in checkbox
- Providing your phone number for appointment scheduling and choosing to opt into text notifications
Your consent is not required as a condition of receiving medical services.
5. SMS Opt-Out
You can opt out of receiving SMS messages at any time by:
- Replying “STOP” to any SMS message
- Contacting us directly at 817-738-9777 and requesting removal
Once you opt out, you will no longer receive text messages unless you opt in again.
6. SMS Help
If you need assistance with SMS messaging, you can:
- Reply “HELP” to any message
- Contact our office directly at 817-738-9777
7. No Sharing of Phone Numbers
We do not sell, rent, or share your phone number with third parties or affiliates for marketing purposes.
Phone numbers collected with SMS consent are used solely for North Texas Injury & Wellness communications.
8. Data Security
We take reasonable technical and organizational measures to protect your personal data, including your phone number, from unauthorized access, use, or disclosure.
For more details, refer to our full Privacy Policy:
https://ntiwfortworth.com/privacy-policy/
9. Your Rights
You may request:
- A copy of the personal data we hold about you
- That we correct or delete any inaccurate information
- That we erase your personal information, except where legally required to retain it
10. Changes to These Terms
We may update these Terms from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our website or services constitutes acceptance of any updated Terms.
11. Contact Information
For questions about these Terms or our phone number usage practices, contact:
North Texas Injury & Wellness
Phone: 817-738-9777
Website: https://ntiwfortworth.com